Marvelous Foundry LLC

Player safety and fair play

Safe and Fair Play

This page describes the protections we use across Marvelous Foundry LLC titles, including Golden Stampede. These are operating practices, not promises about every player interaction.

Applies across our game catalogue Last reviewed: May 2025
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  1. Anti-Cheat and Fair Matchmaking

    Fair play starts with server-side decisions. Core game simulation is authoritative on the server, which blocks many forms of client-side manipulation before detection is needed.

    Additional checks look for unusual play patterns and integrity signals. We keep detection details private so they cannot become a guide to avoiding enforcement.

    Matchmaking groups players by demonstrated skill. After a long break, the system uses recent results to adjust its estimate rather than treating an old rating as permanent.

    A close match is the goal. No rating system can predict every session perfectly.

  2. Moderation and Reporting

    Reports give moderators context to review conduct. Use the in-game report option for a match or player, community moderation tools for community spaces, or contact support if neither route fits.

    Send useful context

    Choose the closest report reason and include where and when it happened. A player name and a short description help us locate the event.

    What makes a report actionable?

    Specific conduct, the relevant match or community space, and any available in-game context. Please report the behavior rather than a disagreement about the result.

    We review the report

    Moderators assess reports against the conduct rules and available context. Safety threats are prioritized; other reports are handled in the review queue.

    What happens during review?

    Reports may be checked alongside relevant game records. Moderation decisions are logged and reviewed for consistency.

    We take appropriate action

    When a report is upheld, action can range from a warning to account removal, based on severity and prior conduct.

    Will I see the outcome?

    We limit details about another player's account. We publish anonymized summaries of moderation outcomes to show how the rules are applied.

    Response time depends on severity and report volume. We don't promise a fixed turnaround for every case.

  3. Privacy and Player Controls

    Social features should give players control over what they share. These settings are available to help families set boundaries and players choose how they take part.

    Privacy-conscious social features

    We limit public visibility by default where a title supports social profiles. Players can tighten available visibility and communication settings in the game.

    • Review profile and presence settings.
    • Use available communication restrictions.

    Read the Privacy Policy

    Parental controls

    Where supported by the title, controls are available for family settings without asking support to change them.

    • Set spending limits.
    • Restrict communication.
    • Review play-time visibility.

    Access for more players

    Accessibility options are part of the game interface, not an afterthought.

    • Remappable input.
    • Scalable interface elements.
    • Colour-independent cues and readable contrast in both themes.

    Need an accommodation we haven't added? Tell support.

  4. Player Conduct Expectations

    Keep the game usable for the people sharing it. These expectations apply to players, moderators, and studio staff in our community spaces.

    Five rules, applied to everyone.

    • No harassment or targeted abuse.
    • No cheating or match manipulation.
    • No exploiting bugs for an advantage.
    • No evading a moderation action.
    • No impersonation or misleading identity claims.

    Staff follow the same standard.

    Moderators and studio staff are expected to use the same conduct rules in community spaces. Report concerns about staff through support so they can be reviewed separately.

  5. Get Help or Report

    Use in-game reporting for match conduct. Contact support for account concerns, accessibility requests, or a safety issue that needs a person to review it.

    Put the right details in front of us.

    Include the game, your player name, where the issue happened, and a concise account of what you saw. Send sensitive account details only through the support route.